![]() For cyber security reasons, United cannot transfer member Credit Card Draft (autopay) information from the current processor to United’s new credit card processor, InvoiceCloud. In order to offer these enhancements, United also changed its credit card processing vendor to a company called InvoiceCloud. Additionally, members now have more choices in how they pay their bill, including by text message. United Cooperative Services recently launched a new payment service that offers members greater flexibility to view and pay their electric and high-speed internet services bill online. We've upgraded our online billing experience. You can register for this option by finding the Pay Bill Online section on the front of United's website. Online Bill Pay allows members to pay their bills via debit or credit card, and provides direct access to account information that includes 12-month usage and billing history, a detailed breakdown of the current United bill and service locations. More and more United members find paying their bills is easier and more convenient with this free service. Simply open your bill, write a check, remember the stamp and mail it using the envelope provided.Į-payments are easy with Online Bill Pay. The old-fashioned way still works with us. To accommodate a variety of member preferences, United makes it easy for anyone to pay their bill. Members are asked to join for a minimum of 12 months, and that the solar subscription is tied to one residential account only. This community solar rate is locked until 2038. Lock in today's community solar rate and take advantage of up to 2 kW of output per billing period (dependent on the overall generation of the solar facility). There is no upfront cost to join, no contract to sign, no insurance required and the potential savings begin the first year members sign up for the project. United members in good standing can join, and they must be on a general service single-phase rate class with an average monthly net energy consumption above 500 kWh. This innovative energy option provides United members the opportunity to have a solar energy option at a cost-competitive price without the expense of installing or maintaining a system at their home. In 2018, United Cooperative Services began commercial operation of its 9.9 megawatt (AC) United Community Solar plant. For more information on this program, click here:Īdding United Community Solar to my bill. United members are free to opt out of this special program at any time. Added up, it makes a major difference to service organizations, local charities and members in need. Most members will average about $6 a year in donations. The pennies left over go toward making a major difference in the lives of fellow members and other worthy organizations providing various important services to our service territory. In 1998, United chose to continue that tradition of members helping members by implementing Operation Round Up, in which electric bills are rounded up to the nearest dollar amount. One of the seven guiding principles of cooperatives is Concern for Community. Members who signed up for electric service from United are members of a cooperative-not just another utility. 0478 cents per kwh) that reflects the rise and fall in the cost of wholesale power.įind our monthly updates on the PCRF and how we compare to other utilities by clicking here: This stands for Power Cost Recovery Factor, and United's electric utility rate is designed with a PCRF (currently. Members may see the acronym PCRF on their bills. ![]() ![]() The second is United's distribution charge (20-30 percent), and that represents the co-op's cost to bring electricity from a substation to a member's service location. The largest part (70-80 percent) comes from United's purchase of wholesale power. Monthly bills from United are made up of two separate cost factors. UNDERSTANDING UNITED'S BILLING AND PAYMENT OPTIONS
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